Customer Service Agreement for "Read Korean Like a Pro" Online Course
1. Course Access
- You will have lifetime access to the course content, including videos, downloadable materials, and bonus resources, unless otherwise stated.
- Your access is for personal use only and may not be shared, copied, or distributed to others.
2. Intellectual Property & Usage
- All course content, including videos, lesson slides, workbooks, and digital downloads, is the intellectual property of Korean with Ina and is protected under copyright law.
- You’re welcome to download and print materials for personal use, but please don’t copy, sell, or share them for commercial purposes.
3. Payment Plans
- If you choose the payment plan option, you are responsible for ensuring that your bank account has sufficient funds for each installment.
- Failure to complete payments may result in suspended access to the course. (Disregard this section if you selected the full payment option.)
4. Refund Policy
- Due to the digital nature of this course and immediate access to all materials upon purchase, all sales are final and non-refundable.
5. Tech Support
- If you have trouble accessing the course or materials, email me at [email protected]. I usually reply within 2 business days.
6. Community & Conduct
- Be kind and respectful if you leave comments or send questions. We want this to be a safe, encouraging space for everyone.
- Any misuse or abusive behavior may result in revoked access.
7. Updates & Changes
- We may occasionally update course materials to improve your learning experience. These updates are included at no extra charge.
- We reserve the right to make changes to this agreement at any time. Updates will be posted on the course page or communicated via email.